• How long does the course take?

    Approx. 40 minutes

  • Who is it suitable for?

    If you're interested in learning more about business process management, check out this course.

  • What will I learn?

    You will learn to recognize and understand processes, the benefits of BPM, which roles are crucial, and which methods and tools are used to establish and improve processes.

Learning Objective: BPM Basics

In this course, you will learn the most important terms, principles, and structures of business process management (BPM). Through practical examples, you will learn how to design, document, and improve processes.
This e-learning course is intended for beginners, specialist users, and anyone interested in understanding how process management can clarify and structure everyday business life.
women-desk-bic-proess-design

Course Curriculum

  • Understand processes

    • Your introduction to BPM
    • What is a process?
    • Process vs. projekt
    • Why process management is important
    • Disciplines of process management
  • Design & manage processes

    • Building process management - overview
    • From the process life cycle to process modeling
    • Tools and notations (VACD, BPMN, SIPOC, Turtle)
  • Live & improve processes

    • BPM as connecting "nervous system"
    • Success factor: People & Change